Privacy & Security

Jb7 Privacy Policy — How safe is your data with us

This page provides a full, transparent account of how your personal information is collected, stored, used, and protected on jb7. We believe you should be in control of your own data.

Last updated: January 2026

Our commitment: jb7 never sells your personal information to third parties. This Privacy Policy is written with full transparency so you know exactly how we handle your data.

Introduction

Jb7 (https://jb7.onl) is an online gaming platform serving players in Bangladesh and other authorized regions. Your privacy matters to us. This Privacy Policy explains how we handle your data and what rights you have.

This policy applies to all jb7 services, mobile apps, the website, and customer support. By using our services, you are considered to have consented to this Privacy Policy. Please read it carefully — if you have any questions, reach out to our support team.

Jb7 is committed to providing a safe and trustworthy online gaming environment. Our privacy policy is built to international standards and reviewed on a regular basis.

What information is collected

Jb7 collects only the information required to deliver services, verify identity, and ensure security. See the table below for details:

Type of Data Example Mandatory?
Personal Identity Name, date of birth, national ID number Yes (KYC)
Contact Information Mobile number, email address Yes
Financial information Mobile Banking/Nagad number, transaction history Yes (for payments)
Device & Technology IP address, browser type, device model Automatic
Gaming Activity Betting history, win/loss records, preferred games Automatic
Location data Approximate geographic location (IP-based) Automatic

We do not collect sensitive information (such as religious or political views) without your consent.

How We Collect Data

Jb7 collects your information through several methods. Each is transparent and based on your consent:

  • Registration Form: You provide information directly when creating an account
  • KYC verification process: Via ID document and selfie upload
  • Payment Transactions: Financial information is automatically recorded during deposits and withdrawals
  • Cookies and tracking technologies: To understand browsing behavior and preferences
  • Customer Service Contact: Information shared via live chat or email
  • Third-Party Sources: Information received from identity verification agencies or payment processors

Purpose of Data Use

Jb7 uses your information solely for defined, legitimate purposes. Full details are provided below:

  • Account management: For account registration, login, and account security
  • Identity & Age Verification: Verifying that the user is 18 years of age or older
  • Payment Processing: Processing secure transactions and maintaining records
  • Customer Support: Assisting with issue resolution and complaint handling
  • Fraud Prevention: Detecting and preventing suspicious activity
  • Personalized Experience: Providing offers and bonuses tailored to your preferences
  • Legal obligations: Meeting regulatory compliance requirements
  • Service Improvement: Improving platform performance and user experience

Jb7 never sells your data to advertisers. Our privacy policy strictly prohibits sharing information with third parties for marketing purposes.

Data Sharing Policy

Jb7 shares information only in limited circumstances and for specific reasons. Those circumstances are outlined below:

  • Payment Processor: With payment providers such as Mobile Banking, Nagad, and Rocket, solely to process transactions
  • Identity Verification Agency: With authorized third parties to complete the KYC process
  • Game software providers: Minimum data required to operate games
  • Law enforcement agencies: To authorities when required by court order or legal obligation
  • Fraud Prevention Agency: With industry bodies for the prevention of money laundering and fraud

Outside the cases listed above, jb7 does not share your information with any third parties. All partner organizations operate under strict confidentiality agreements.

Cookies and tracking technologies

Jb7 uses cookies and similar technologies on its website and app to enhance user experience and maintain platform security.

  • Essential cookies: Maintaining login sessions and ensuring security — these cannot be disabled
  • Functional cookies: Remembering your language preferences and account settings
  • Analytics Cookies: Understanding platform usage patterns and supporting ongoing improvements
  • Performance Cookies: Identifying loading speed issues and technical problems

You can disable non-essential cookies at any time through your browser settings. Note that doing so may limit the functionality of some services.

Data Retention & Periods

Jb7 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active account data: retained until the account is closed
  • Financial transaction records: minimum 5 years (legal obligation)
  • KYC documents: retained for up to 3 years after account closure
  • Gaming Logs & History: Up to 2 Years
  • Customer Service Contact: Up to 1 Year

Once the retention period expires, data is securely deleted or anonymized. All data is stored on secure servers with SSL/TLS encryption.

Your rights

Under jb7's Privacy Policy, you have the following rights over your personal data:

Right to Access

You can request to know what information jb7 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information we hold.

Right to Erasure

You may request the deletion of your data once the relevant conditions are met.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

You can request a copy of your data in a standard, portable format.

Right to withdraw consent

You may withdraw your consent to data processing at any time.

To exercise these rights, contact the jb7 support team. We typically respond within 30 days. Certain data may need to be retained for a set period due to legal obligations.

Third-Party Services

Jb7's platform uses certain third-party software and services. These services may have their own privacy policies:

  • Game providers: Evolution Gaming, Pragmatic Play, and other certified providers
  • Payment Gateway: Mobile Banking, Nagad, Rocket, and other approved payment services
  • Analytics services: For monitoring platform performance
  • Cybersecurity tools: For detecting and preventing fraudulent activity

Jb7 only works with third parties that follow strict data protection standards. Data Processing Agreements (DPAs) are in place with all partners.

Policy Updates

Jb7 may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly
  • You will be notified via SMS or in-app notification for any significant changes
  • Continued use of the platform after any changes constitutes acceptance of the updated policy
  • Previous versions are available upon request from our support team

We recommend checking this page regularly. If you object to any changes, please contact our support team before closing your account.

How jb7 protects your privacy

6 key security measures that keep your data safe

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SSL/TLS encryption

All data transfers on jb7 are secured with 256-bit SSL encryption. Your information never travels over an open network.

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Two-Factor Authentication (2FA)

Enable two-factor authentication to add an extra layer of security to your account. It is highly effective at preventing unauthorized access.

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Fraud Detection

Jb7's automated systems detect suspicious logins and transactions in real time. Alerts are sent immediately whenever unusual activity is detected.

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Secure Payment Channels

Payments are processed through the official APIs of Mobile Banking and Nagad. Financial data is never stored directly on jb7 servers.

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No Sale of Personal Data

Under jb7's strict policy, your personal information is never sold to third-party advertisers under any circumstances.

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User Controls

You can view, correct, or request deletion of your data at any time through your account settings.

Privacy FAQs

Answers to the most frequently asked questions by users

No, never. One of the core commitments in jb7's privacy policy is that we do not sell your personal data to advertisers or marketing companies under any circumstances. Your data is used solely for the operation of our services.

Your mobile banking number is securely stored to facilitate payments. However, complete payment details are not held directly on jb7's servers — this information is shared in encrypted form with our payment provider and is no longer accessible once the transaction is complete.

After account closure, certain data is retained for a specified period (typically 3–5 years) due to legal obligations. Once that period ends, all data is securely deleted or anonymized. Contact support for more details.

jb7's servers operate in secure data centers that comply with international security standards. All data is stored in encrypted form and regular security audits are conducted.

Contact the jb7 support team and submit your request. After verifying your identity, we typically process requests within 7–30 business days. There is no fee for viewing, correcting, or deleting your data.
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Your data is secure — play with complete peace of mind

Jb7's Privacy Policy is fully transparent. Sign up today knowing your data is safe and enjoy the best online gaming experience in Bangladesh.

SSL encryption
No Sale of Personal Data
24/7 Support
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